ABC Children’s Day Nursery

Terms & Conditions

Effective Date: January 2026

These Terms & Conditions apply to all parents/carers (“you”) whose children attend ABC Children’s Day Nursery (“the Nursery”, “we”, “us”).

If any website text conflicts with our published Fee Schedule, Funding Terms, Parental Agreement or Policies & Procedures, those documents shall take precedence.

Registration Fee & Deposit

• A £50 non-refundable registration fee per child is payable on acceptance of a place.

• Payment of the registration fee guarantees the childcare place and entitles your child to settling-in visits in accordance with our Settling Policy.

• Registration fees must be paid within 30 days of confirming your place, otherwise the place may be offered to another family.

• We reserve the right to charge a refundable £50 deposit for Just 15 or Just 30 funded-only places, refundable subject to correct notice being given.

Fees & Charging Structure

• Nursery fees are payable for 52 weeks per year, except where stated under term-time options.

• Five public bank holidays are not charged.

• Fees remain payable during:

  • Child absence (including sickness and holidays)

  • Nursery closure for training days or short-term operational reasons

• Fees are published separately and may be amended with reasonable notice.

Notice period (Leaving or Reducing Hours)

• A minimum of one month’s notice in writing is required to:

  • Remove a child

  • Reduce booked days or sessions

• Failure to give notice may result in four weeks’ fees being charged in lieu.

• For children receiving nursery education funding, we reserve the right to require one full term’s notice, as funding cannot usually be adjusted mid-term.

Allocation of Places

Places are allocated in line with our Admissions Policy, which considers availability, staffing ratios, age mix, and funded entitlement requirements.

Meals, Snacks & Refreshments

• Breakfast, morning and afternoon snacks, and drinks are included.

• Hot lunches and tea are included where specified or available as chargeable extras.

• Parents may provide packed meals; however:

  • No fee reduction applies where meals are included

  • A full ingredient list must be supplied (allergen regulations)

• Where severe allergies exist, we reserve the right to refuse certain foods or require use of nursery-provided meals.

Discounts

• 10% sibling discount applies to the eldest child first

• 10% twin/multiple birth discount (per child, full-time places)

• 10% public services discount

• Discounts are not cumulative unless stated.

Invoicing & Payments

• Invoices are issued monthly in advance and emailed to parents.

• Fees are due by the 1st of each month.

• It is your responsibility to notify us if an invoice is not received.

Late Payments

• A £15 late payment charge per child per month applies if fees are unpaid after the 1st.

• Continued non-payment may result in:

  • Suspension of care

  • Exclusion from nursery

  • Referral to debt recovery, with costs recoverable from you

Registered Days & Minimum Attendance

• Fees are based on registered attendance days, not actual attendance.

• Extra ad-hoc sessions are subject to availability and charged at the full daily/hourly rate.

• We do not swap days on an ad-hoc basis.

• Minimum attendance: two sessions or one full day per week, subject to availability.

Payment Methods

Accepted methods:

• Standing Order / BACS

• Childcare Vouchers

• Tax-Free Childcare

Weekly payment concessions are only available by prior agreement.

All grant, voucher and Tax-Free Childcare payments are non-refundable.

Nursery Education Funding

• Funding is claimed termly and allocated to your child’s account.

• You may split funded hours across up to two providers, subject to local authority rules.

• Funded hours are free at the point of delivery; optional extras may be charged separately.

Funded only sessions

• Funded-only places are subject to availability and may change.

• Availability is not guaranteed year-to-year.

Attendance & Funding Compliance

• Local authorities require children to attend their funded place as agreed.

• Persistent non-attendance, late arrivals or early collections may result in funding being withdrawn.

• If funding is reclaimed by the local authority, parents remain liable for fees.

Under-Twos

We make no extra charge for children under the age of 2, however nappies and milk formula are not provided by the nursery, so parents can supply their own preferred brands to suit their child’s specific requirements.

Emergency Closures

• In cases of extreme weather, fire, flood, or utility failure, emergency closure procedures apply.

• Fees are payable for:

  • Any part-day

  • The first full day of closure

• We are not obliged to provide alternative childcare during such closures.

Sickness & Infection Control

• Children must not attend if suffering from infectious illness.

• A minimum 48-hour exclusion applies after vomiting or diarrhoea.

• A child’s temperature must be down for a full 24 hours before they are able to attend.

• You will be contacted to collect your child if symptoms occur whilst at nursery.

• Fees remain payable during sickness.

• We follow Public Health England and Local Authority guidance.

Term-time only attendance (limited in number)

• Limited 38-week term-time places are available.

• Other funded children may access a 48-week stretched option.

Session Times & Late Collection

• Children must be dropped off and collected within their booked times.

• Late collection charges:

  • £10 for the first 15 minutes

  • £5 per additional 15 minutes

Absence Reporting

Please inform nursery of any absence on the first morning and on each subsequent morning, by calling nursery on 01484.429222 or texting 07889092619. Fees are still payable.

Emergency Contacts

It is essential we have your contact details, while ever your child is in our care. Please make sure we always have your up-to-date address and numbers, etc.

Medication

• Prescription medication may be administered only:

  • After 24 hours from first dose

  • With completed medication form and written consent

Curriculum

While in our care, your child will have lots of opportunities for free play, alongside organised age-appropriate activities, to ensure they learn all aspects within the Educational Programmes of the Early Years Foundation Stage, as legislated by DfE. Our offering includes essential outdoor play. Curriculum activities are posted outside your child’s care room each month for your reference, along with support at home tips.

Key Worker

Your child’s key worker will plan activities around the curriculum, against which your child’s progress will be evaluated. Progress will be recorded and used to plan the next stage of their development, which will be shared with you and is always available for your reference. At any time, if you would like additional feedback please liaise with your child’s key worker who will arrange to happily go through it with you.

Safeguarding & Collection

When you drop off your child at nursery, please advise staff who will be collecting them at the end of the session. If someone new to nursery will be picking up your child, we need to know their name and relationship to your child. We ask you to provide a password to give to the other person ahead of pick-up. When they come to collect, we will ask for a form of I.D. and the password. We shall not let a child leave our care with any person without your express prior permission, even if they have collected in the past.

Mobile Phones

Please note, the use of mobile phones is NOT allowed in nursery, please keep securely away.

Exiting Nursery

When leaving nursery DO NOT give entry to ‘any’ person. Anyone entering nursery, must ring the doorbell and be met by a member of staff. The inner lobby door is on a Yale lock, so please ensure it is pushed or pulled securely closed behind you when leaving and entering the building.

Clothing, Footwear & Belongings

Please ensure your child has appropriate outdoor clothing for whatever the time of the year and whatever the weather.

SUMMER: Lightweight layers are ideal. They can be removed in hot spells and added as required through cooler spells and during rain showers. UV protection is also required, with a sun hat and sunscreen. For your convenience and your child’s protection, nursery will provide and apply a high factor sunscreen when necessary, as long as you have signed for its authorised use. This is an enhanced resource and will be chargeable where no contribution towards enhancements is made.

WINTER: During cold weather, a warm sweater or cardigan, heavier coat, hat and gloves are needed.

Indoor clothing

Nursery provides aprons and waterproof clothing for protection during wet, messy play. However, accidents happen. Consequently, please send your child to nursery in clothing that is comfortable for play and easy for you to launder. Please also provide a change of clothes to make sure they remain comfortable throughout the day, just in case they do have an accident during play, mealtime or visits to the bathroom. No jewellery to be worn in the nursery due to potential injury and choking hazard.

Footwear

Sensible, supportive, well-fitting footwear, ideally elasticated slip on or with Velcro fastening for ease and convenience, to help encourage your child to be independent.

SUMMER: Please DO NOT send your child to nursery in open toed sandals. They are a tripping hazard and really don’t provide protection for tiny toes. Lightweight shoes or trainers are comfortable and sensible for energetic, outdoor play, including climbing and use of ride on toys.

WINTER: Good sturdy shoes or boots are ideal, to have fun outside during inclement weather, but not for inside.

INDOOR: Please bring separate indoor footwear for your child, such as slippers or lightweight pumps, so they can enjoy play on carpeted and soft play areas, as well as protection when participating in activities involving water and visits to the bathroom. These can be kept at nursery for your convenience; Children should have protective footwear on at all times, especially in the event of an emergency evacuation of the building.

Name labels

Please make sure all clothes and footwear are labelled clearly with your child’s name, to help identify belongings and prevent mix ups of popular designs and colours.

Nappies

If your child is in nappies, you are required to supply enough each day, to prevent your child becoming sore. We change nappies every three hours, or as soon as soiled or heavily wet. For convenience, you can leave a few days or enough for a week, which we’ll keep for your child’s use in their nappy locker.

Potty/toilet Training

This is an important part of a little one’s education. With a lot of encouragement and patience, we work with you to give your child this great sense of independence. Consequently, we accept accidents will happen during this time when your child will require a change of clothes, especially underwear. Please provide a number of pairs for them each day. Soiled clothes will be rinsed out at nursery, bagged and returned to you at the end of the day for laundering.

Nursery Clothing

We carry limited stocks of emergency clothing for children, which must be returned the very next visit to nursery, so we can support all children at this important time. If not, a £5 replacement charge is made.

Parent Partnerships

We realise our responsibility to you and your child during this special time in their lives. We shall keep you informed of their activities and how they spend their time with us with a daily report, a monthly newsletter and an information board with useful all year round nursery and community information. Our communications will include curriculum plans, which will be displayed outside of your child’s care room. If you would like any guidance or advice for support at home, please don’t hesitate to ask.

Car Park Safety

Please ensure your child is supervised at all times on the nursery car park. Park only in the allocated bays and drivers must drive slowly and give way to pedestrians. Drivers ‘must’ stop at the car park entrance before going out on to the pavement by the exit – pedestrians have right of way at all times!

Pram Storage

If you wish to keep your child’s pram at nursery while they are in attendance, just put the hood/rain cover up and wheel it completely under cover of our pram store by the front door.

Behaviour & Welfare

We reserve the right to terminate care if a child’s behaviour poses a risk to themselves, other children, or staff, following appropriate review and discussion.

Data Protection & Privacy

• We process personal data to deliver childcare and claim funding.

• Data may be shared with Local Authorities and the DfE as required.

• Full details are available in our Privacy Notice.

Policies & Procedures

A full set of policies is available from the nursery office or on request.

Changes to Terms

These Terms & Conditions may be updated without prior notice.
Errors and omissions excepted.